![]() If it is reachable and working then the issue is with the distance it was from the bulb. To see if this is the case try plugging the bulb into a light that is a close to the bridge as possible, turn it on and see if you can control it from your Hue app. This depends on your set up and how many bulbs you have, if this is your first bulb then it could be too far from the bridge. Check your light switchįirst check it is turned on at the mains, turn the light on and off at the switch, when on the bulb should be lit a bright white. If your lights are unreachable then here are the 4 main things to check to resolve this error. These are common issues as to why your Hue bulbs are not reachable, it could be as simple as they are not turned on so have no power going to them, or that they are just too far away. The Bulbs are not turned on at the mains. ![]() This is a common issue and can be very frustrating, however there are a few reason this can happen, once you know which reason it could be then you can easily fix it from there. How to fix the Philips Hue lights unreachable error You have added them but when it comes to turn them on and off the app says it cannot connect to that light bulb. ![]() A common issue with Hue lights is that they are unreachable.
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